Were you able to complete the task you came to this website to complete?
Please look at the following list and choose the top THREE factors that helped/hindered you most in achieving what you came to the website to do. Give a score of 3 to the one which helped/hindered the most, a 2 to the one with the next most impact, and then a 1.
|Helpful search results||Easy to contact QI&CPD|
|Simple layout / Easy to read||Inaccurate information|
|Looks attractive||Look unattractive|
|Technical problem with the site||Accurate information|
|Hard to contact QI&CPD||Confusing menus and links|
|Easy to submit information||Out of date information|
|Difficult to submit information||No technical problems with the site|
|Cluttered layout / Difficult to read||Plain language|
|Fast to do things||Too much jargon|
|Up to date information||Clear menus and links|
|Slow to do things||Poor search results|
Publication date: Wednesday, October 26, 2011
Authorised by: IT